e-step500
By Merkava
500w 26” step-through city eBike
e-step500
Get a free front/rear rack as well as aluminium fenders valued at $140 FREE for a limited time!
VERSATILE FRAME
- The eStep500 is built to travel wherever you go on your daily commutes, with ease.
ELECTRIFY YOUR RIDE
With the eStep500’s 500w Bafang brushless hub motor in the rear wheel, you can pedal with ease while getting assistance from the motor on Pedal Assist Mode (P.A.S).
PUT THE PEDAL TO THE METAL
Gain easy grip with integrated teeth inside the eStep500’s pedals. And be seen easily with the integrated reflectors!
SIT AND RELAX
- Now allowing for seating adjustment in two ways, seating position and height is now a breeze to adjust!
COMFORTABLE AND PRACTICAL HANDLEBAR
The eStep500 features an easy to use handlebar, with practical and convenient tools at your fingertips. Aside from the comfortable leather stitched grips, you have access to a horn, P.A.S power level adjustment, Info LCD display, and access to Shimano tourney gear changer.
INFORMATION AT YOUR FINGERTIPS
The eStep500 features a Key-Display illuminating display in which features all necessary information pertaining to your eStep500, including Range remaining, Speedometer, and P.A.S power level.
LOCKABLE SUSPENSION
Adjust your ride quality with ease! Looking for a stiffer road use quality? Adjust the knob clockwise to stiffen your ride, and loosen it to allow for a softer ride especially in off-road applications.
CARRY EVERYTHING YOU NEED
One signature feature that the eStep500 features is a rear bike rack and front basket. This adds to the practical daily use to aid you on your daily commutes.
ALLUMINUM FENDERS & HYBRID TIRES
The eStep500 features colour matched aluminum fenders, protecting you from unwanted terrain/water splashes. And get a grip with these Kenda 26” hybrid off-road tires. This allows for street use and off-road use at any given moment!
CHANGE GEARS
The eStep500 includes a Shimano tourney 6 speed derailleur, allowing you to adjust your ride efforts throughout your daily commutes.
CARRY ANYTHING WITH YOU
Go eco friendly with deliveries, or ride in the city with maximum versatility with this front carry basket.
Applications for the e-step500 include:
Leisure rides on bike paths, trails and beach
Get a free front/rear rack as well aluminum fenders valued at $140 FREE for a limited time!
Brand Name | Merkava |
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Model Name | e-step500
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Motor | Bafang brushless hub motor in rear wheel
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Power
| 500 Watts
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Motor Torque | 80 N.M
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Voltage | 48V |
Battery Capacity | Samsung 48v - 16Ah Recharge and removable battery
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Single Cell Capacity | 3200mAh
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Battery Weight | 3kg (6.6lbs)
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Standard Charging Current | 48V 3Ah
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Battery Compartment | Flame Retardant ABS
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Charging Time | 4-5 Hours
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Top Speed | +32km/Hr
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Max Range | 90km on P.A.S mode
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Riding Modes | Pedal Only, Pedal Assist with various levels
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Hill Climb | Up To 15% Grade
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Tires Size | 26x2.10”
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Wheel Type | 26” with double wall with 13G Stainless Steel spokes
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Lights | Front and rear headlights
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Brake | Hydraulic Disc brakes (180mm discs)
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Display | Yes, Colourful LED Display
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Derailleur | Shimano Tourney 7 Gear Derailleur
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Chain Wheel | Prowheel Al-Alloy Crank Set and KMC 799 Chain
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Adjustable Seat | Yes
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Handle Bar | Nico Al-Alloy 650mm with treadless Stem in Sand Black
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Saddle | Black Padded seat with alloy post and Quick Release clamp
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USB Charging Port | Yes |
Color | Charcoal Grey and Black
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Frame | Alloy TIG-welded
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Front/Rear Forks | Aluminum Alloy
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Net Weight | 23kg (50lbs)
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Max Load | 114 kg (250lbs)
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Shock Absorber | Front: Inverted shock absorbing suspension (Adjustable & Lockable)
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Dimensions | TBA
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Certification | CE
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Frequently Asked Questions
There is very minimal assembly required, including mounting the handlebar, placing the front wheel in place (with quick release latch) and inflating the tires. Make sure to fully charge your battery before your first ride, check and tighten all bolts and screws if necessary and read and understand the owners-manual and safety labels. If you are unclear about anything we strongly urge you to send us an email or request a call back so we can guide you through any issue you may be experiencing.
Yes, as with any two wheel chain and sprocket configuration the chain must be kept clean of dust and debris and well oiled to increase its life span and performance.
e-step500 is recommended for riders 16 years of age and older.
You do not need a license, plates or insurance to operate the e-step500. However, we encourage you to review your local rules and laws as each province or state has its own by laws. We strongly advise the use of safety equipment like helmets.
e-step500 can be ridden on the road in most North American cities, on bike paths, trails and any other venues where regular pedal bikes would be permitted. It is always a good idea to review your local rules and laws as each province or state has its own by laws governing battery operated transporters.
For optimal performance max rider weight ideally shouldn’t exceed 114kgs or 250lbs.
Note that performance, range and top speed will be affected with higher rider weight.
Yes but riding in colder temperatures can affect the performance and battery range. Make sure your e-step500 is always stored indoors.
Yes, e-step500 is designed for use on paved roads, gravel, mud, sand or snow.
Simply wipe it down with a wet cloth. Aiming a hose or high pressure water gun onto sensitive parts of the electric bike will lead to damages not covered by the warranty.
Our e-Bikes ship from Montreal to all Canadian cities.
The e-step500 uses rechargeable and removable PANASONIC Lithium-ion battery packs.
We have taken great care to ensure our battery packs are built to the highest standards of safety and performance.
e-step500 comes with a 2 year limited manufacturer’s warranty. Please see full details on our warranty and returns tab.
Merkava stands behind its products. All our transporters benefit from a 2 year limited warranty.
1. The COMPANY warrants that the frame will be free from defects in the materials and workmanship for a period of 2 years.
2. The COMPANY warrants that the motor and battery pack will be free from defects in the materials and workmanship for a period of 1 year*.
3. The COMPANY warrants that the electrical components including the controller and charger will be free from defects in the materials and workmanship for a period of 6 months.
4. Before shipping, we conduct spot checks on our transporters to validate overall quality and condition of electrical components including motor and battery pack. These checked units have their battery tested and fully charged before shipping.
5. The lithium ion technology we use is intended to last for several years while being charged and discharged several hundred times. However, the battery's life span will depend on your care of the battery.
6. Battery life will depend on your maintenance and care of the battery. We use advanced Lithium-Ion batteries and they should be charged at least once a month to ensure the longevity of your battery. Make sure to only use our supplied charger on your battery as well as a power bar to prevent surcharges.
7. Allow your battery to rest for 10 minutes after charging before riding and for 10 min after riding before charging. Unplug your battery charger after the light turns green indicating your battery is fully charged.
8. Caution: Do not expose your battery to water, humidity and extremely low or high temperatures to avoid potential damage to your battery.
9. If the PRODUCT proves defective AND a claim is filed during the warranty period, the COMPANY at its option, will: Repair the PRODUCT by means of telephone support, email support, or by providing the necessary parts at no charge.
Warranty claims must be filed with Merkava by email: info@merkava.ca
* Warranty on battery will be limited to 6 months if it is determined that our guidelines for proper battery care have not been followed.
The following are not covered by the warranty:
• Shipping to and from or drop off and pick up at our locations for repairs covered under the warranty.
• Wear and tear on frame, grip tape, levers, tubes, tires, brake discs, brake pads, cables, seats, plastic fairings, shocks or suspensions and any other component which wears out naturally during usage.
• Minor scratches and stress marks that may occur during shipping and handling.
•Water damage caused by exposing the bike and sensitive electrical parts to water such as washing transporter with hose or pressure washer.
• Accidents, misuse, abuse, human errors or lack of maintenance.
• Acts-of-god such as fire, flood, earthquake, freezing, etc
• Transfer of eBike ownership
• Damages caused by salt in winter conditions.
The following will void the warranty:
• The modification of your transporter or use outside those specified on this site.
• The serial number of the product has been altered or removed.
• The product has been dismantled and repaired/reassembled improperly or with aftermarket parts.
• Overloading your transporter.
• Storing your transporter outdoors.
Although Fat Fold500 is technically a bicycle care should be taken when riding it or any other electric motor powered vehicle. You should treat your new transporter with respect, never underestimating it’s power potential. We advise that new riders always start on the lowest pedal assist mode until they are entirely at ease with the transporters acceleration, braking and maneuverability. This transporter has been built to provide you with years of fun commute, please keep your safety and that of others a priority.
Always use bicycle lanes where available. If none are available you must conform to all traffic laws that apply to other motor powered vehicles.
- Helmet
Always wear an ASTM and CPSC certified helmet when riding. Make sure that the chin strap is attached before your ride and follow the helmet manufactures instructions for proper use and fit. In many Provinces or States the wear of a helmet on e-bikes is mandatory.
- Footwear
Make sure to always wear shoes that have good traction on the pedals or pegs and will stay on your feet at higher speeds.
- Brakes
Squeeze the hand brake levers to ensure there is positive braking action before starting your ride. We recommend parking on flat surfaces. If however you must park on an incline, make sure to park your transporter perpendicular to the road with the back wheel leaning against the sidewalk, same as motorcycles.
- Control
Make sure you are sitting on your e-bike with your hands on the hand grips before engaging the throttle and keep hands on hand grips when riding. Beginners should always start on the lowest power assist mode until familiarized with the Fat Fold500.
ready to roll?
Light step-through city bike
Go eco friendly with deliveries, or ride in the city with maximum versatility.
Going Places
Commute or joy ride through your trails or beaches. Get there faster! No license, plates or insurance required. Adios to traffic, parking or long bus and subway wait times. Take control of your destination...every time.
Powered by Samsung Battery pack
The e-step500 is powered by an Integrated, Concealed and Removable Lithium ion battery pack for aesthetics and convenience.
Charge anywhere
CHARGE ANYWHERE through any 110V power outlet at school, the office or home. Our light weight charger can easily be carried in your back pack so you are never left with an empty battery. Plug, Play and Repeat!
e-step500
Get a free front/rear rack as well as aluminium fenders valued at $140 FREE for a limited time!
100% -Committed towards your satisfaction
We are thrilled you are considering a Merkava vintage eBike, a Merkava fat tire enduro electric motocross, a Merkava electric scooter or a Merkava electric bicycle for your commuting needs or exciting trail rides.
We are committed to having you entirely satisfied with your purchase and will ensure this is an easy and pleasant experience for you.
Buy your new electric bike with total confidence and benefit from our 2 year limited warranty and our 14 Day Buy Back Guarantee.
Merkava Staff
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