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After Sale Support

Please use this form if you are an existing customer with a Merkava eBike and require after sale support.

Please ensure to provide as much information as possible including name, original invoice number, bike model name as well as supporting image/video documentation to help our technicians trouble shoot the issue remotely.

Allow 48 business hours for a response. Sending multiple emails will not result in a faster response, thank you for your trust and cooperation.